ROVER will be unavailable from 3pm to 10.30pm AEDT on Tuesday 21 October 2025 while changes to the portal (ROVER Release 10) are deployed.
Vehicles can be submitted to the Register of Approved Vehicles (RAV) during this time, however, they will not be processed until ROVER goes live. Lists of approvals and the RAV Public Search will remain available throughout the outage period.
Some of the changes being deployed in ROVER include:
The SMS-based multi-factor authentication method will be replaced to strengthen security against phishing and SIM-swap fraud, which will help ensure ROVER accounts remain secure.
When signing into ROVER for the first time after this release, the Microsoft Authenticator app must be set up as the multi-factor authentication method.
This guide in setting up the Microsoft Authenticator app as your new multi-factor authentication method includes step-by -step instructions for existing ROVER users. The app can be downloaded for free on a compatible device from the Apple App Store or Google Play Store.
For more information on the changes in this release, visit the ROVER Release 10 page on the Federal Department’s website.
New and updated resources will be published on this page in the lead up to the release.
