SRAP – Application

Getting Started on Your Application

Taking an organised approach to accreditation will be very helpful.

You will be required to complete an initial on-site audit. For this, you will need to provide documented evidence demonstrating that your business complies with the Service & Repairs Accreditation Program (SRAP) criteria. Caravan Industry Association of Australia offers self-help templates for many of the required processes. The Service and Repairs Accreditation Workbook will assist you in gathering the required evidence and understanding why implementing the elements of accreditation into your business makes good sense.

We recommend establishing a file to hold all the required documentation. This file will serve as the framework for your application and may be requested by the assessor visiting your business.

The accreditation process also presents an opportunity to lift your business’ performance. Your staff may have good suggestions on how best to implement the program’s requirements, so give them a chance to have a say and gain ownership of the process.

Conduct a gap analysis to determine where you comply with the requirements and where further effort is needed to reach compliance standards. Involve your staff in assessing current standards against the requirements.

Depending on the size of your business, consider establishing a project team tasked with meeting regularly to review progress and keep everyone informed. Useful resources and templates are included in our self-help templates area to help you prepare.

If you have any specific questions or need assistance completing the application, don’t hesitate to reach out to our team.